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Terms and Conditions for End users
Last Updated: 19/09/2024
Welcome to Ownerlock! By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
1.1. Service Provider: Ownerlock is a registered trademark operated by Attaché X Ltd (“Company”, “we”, “us”, or “our”). The official website for Ownerlock is www.ownerlock.net.
1.2. Service Description: Ownerlock provides a platform for storing product details and ownership information. We store detailed product information and user data, including but not limited to names, addresses, emails, and phone numbers.
1.3. Functionality: Our service involves equipping physical products with digital tags (NFC/RFID chips or QR codes) (“Ownerlock tags”) that, when scanned, display product information. Registered users can bind their Ownerlock tag IDs to their accounts. An item may have multiple Ownerlock tags. These may be grouped under an item ID within the Ownerlock system. Users can manage their ownership status and view item details in their Ownerlock Drawer, accessible only to logged-in users.
2. User Responsibilities
2.1. Account Information: To use our services, you must provide accurate and complete information, including at least your name, last name, and email address. While additional information (e.g., phone number) is optional, it is recommended to enhance security and communication.
2.2. Personal Data Visibility: You are responsible for configuring your account settings regarding the visibility of your personal information. You may choose whether to disclose your information to others scanning your digital tags.
2.3. Tag Maintenance: You acknowledge that Ownerlock does not guarantee the immutability or longevity of the digital tags. Tags can be damaged or invalidated by force or unusual handling. You are responsible for reporting any compromised tags or unauthorized access to your account via our website.
2.4. Prohibited Activities: Unauthorized copying, modification, or tampering with the digital tags is strictly forbidden. Any such actions may result in the invalidation of all tags on owned items and termination of your account.
3. Data Protection and Privacy
3.1. Compliance: We comply with relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For detailed information on how we handle your data, please refer to our Privacy Policy.
3.2. Third-Party Services: We may use third-party services for certain functionalities. These third parties are obligated to protect your data and may have their own privacy policies.
4. Service Limitations
4.1. No Active Tracking: Ownerlock tags do not offer active location tracking. They cannot be used to geographically locate your items in realtime.
4.2. Authenticity Disclaimer: We do not take responsibility for the authenticity of the products on which Ownerlock tags are used. The product information stored in our system can assist in validating product authenticity but does not guarantee it.
4.3. Counterfeit Products: We do not take responsibility for the use of Ownerlock system and tags on counterfeit products. We actively work to suppress such activities. If you suspect that counterfeit products are being registered, please contact us so we can take appropriate action. However, we do not provide reimbursement for counterfeit products purchased by users.
4.4. Account Dormancy: Accounts may be automatically made dormant and/or removed if no activity is detected within 365 days. You will be notified before any such action is taken.
5. Intellectual Property
5.1. Ownership: All intellectual property rights related to the Ownerlock service, including trademarks, logos, and content, are owned or managed by Attaché X Ltd.
5.2. Restrictions: You may not use, reproduce, or distribute Ownerlock’s intellectual property without our prior written consent.
6. Dispute Resolution
6.1. Mechanism: In the event of a dispute, we encourage you to contact us to seek resolution. If an agreement cannot be reached, disputes will be resolved through mediation or arbitration before resorting to litigation.
6.2. Process: You must provide written notice of the dispute and attempt to resolve it through informal means before initiating formal dispute resolution.
7. Disclaimer of Warranties
7.1. Service Availability: The service is provided “as is” and “as available,” without warranties of any kind, express or implied.
7.2. Accuracy of Information: We do not guarantee the accuracy, completeness, or reliability of the information provided through the service.
8. Limitation of Liability
8.1. Caps on Liability: Our liability for any damages arising from the use or inability to use the service is limited to the maximum extent permitted by law.
8.2. Exclusions: We are not liable for indirect, incidental, or consequential damages, including but not limited to data loss or damages related to the digital tags.
9. Indemnification
9.1. User Obligations: You agree to indemnify and hold harmless Attaché X Ltd from any claims, damages, or losses arising from your use of the service or violation of these terms.
10. Termination
10.1. Termination Rights: We reserve the right to terminate or suspend your account if you violate these terms or if necessary to protect our service.
10.2. User Rights: You may terminate your account at any time by following the instructions on our website. Upon termination, we will handle your data according to our Privacy Policy.
11. Modification of Terms
11.1. Notification: We will notify you of any changes to these Terms and Conditions via our website or email.
11.2. Acceptance: Continued use of the service after modifications constitutes acceptance of the revised terms.
12. Additional Legal Considerations
12.1. Force Majeure: We are not liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, strikes, or technical failures.
12.2. Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will still apply.
13. Accessibility
13.1. Readability: We strive to make these Terms and Conditions clear and understandable. If you have any questions or require clarification, please contact us.
13.2. Accessibility: If you require these Terms and Conditions in an alternative format or language, please contact us to make arrangements.
14. Asignment
14. Assignment: We may assign or transfer our rights and obligations under these Terms and Conditions to any affiliate, subsidiary, or successor entity. We will notify you if such an assignment occurs. Your rights under this agreement will not be affected by such a transfer.
15. Governing Law
15.1. Jurisdiction: These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the UK. This does not affect any mandatory rights you may have as a consumer under the laws of your country of residence within the European Union.
16. Contact Information
16.1. Support: For any questions or issues, please contact us through the support page on our website or at ownerlock.net/contact.
By using Ownerlock, you agree to adhere to these Terms and Conditions. If you have any questions or require further clarification, please contact us.